Strategic Business Advisory Services
Strategic Business Advisory Services
Crosscutter Enterprises
Crosscutter Enterprises

The Consultant

Our many years of experience in managing various business functions are what makes us an expert at meeting your company's needs.

John Knotts

President of Crosscutter Enterprises



John holds a Master's Degree in Quality Systems Management, a Master Black Belt in Lean Six Sigma, a Master's-level Certification in Change Management from Georgetown University, and certified in Prosci's ADKAR Change Management process.  John is a published author and continues to write, speak, coach, and consult.


He currently is completing his Doctorate in Industrial and Organizational Psychology through Walden University.


John founded Crosscutter Enterprises after retiring from the United States Air Force in 2008.  For 11 years in the Air Force, he worked as a internal strategic business consultant.  Once out of the service, he honed his skills as a lead in strategy and organization with Booz | Allen | Hamilton -- top ten consulting firm in the nation.  For seven years, he was employed as an internal consultant with United Services Automobile Association.


Areas of expertise

  • Strategy
  • Performance
  • Process
  • Change
  • Development
  • Management


Major activities

  • Led a strategic planning for the Belgium Air Force
  • Participated in the development of Air Force's 11-step Strategic Planning model and their Performance Management strategic planning model
  • Five years as a Chief of Staff Team Excellence Award technical auditor and program manager
  • Strategic planning community lead for a 25K person consulting firm
  • Air Force Human Capital Marketing Lead
  • Extensive experience leading and overseeing 13 competitive outsourcing engagements
  • Led major strategic mergers for the military and government
  • CEO and President of an European, 13-location, nonprofit
  • CEO and President of an 18K, 23-location, nonprofit
  • President and Chief Editor of a local digital magazine
  • Developed end-to-end Enterprise Document Management for USAA
  • Patent pending for a Document Management Maturity Model (DM3)
  • Practice Lead for Process Excellence
  • Reengineered operational excellence in USAA's Bank
  • Reengineered operational excellence in USAA's HR


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To schedule an appointment or find out more about the services we offer, please call 210 213-1564 or send us an email.


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